Brand promo teams work in someone else's retail, where you have no cameras and no managers. NUMU CX delivers objective monitoring: presence, traffic, approaches and pitch quality.
A photo can be sent from last week's shift. Up to 40% of “visits” fail a cross-check.
The brand pays for shifts without knowing whether there was any traffic, how many approaches were made or what the promoter said about the product.
A campaign summary takes weeks to assemble — by then the mechanic can no longer be adjusted.
Geo check-in plus an active badge plus AI photo validation (location, time, display). Faking a visit is impossible.
A sensor counts footfall in the zone and the platform builds the funnel: approaches → conversations → samplings → sales.
Conversations with shoppers recorded: the brand script, real objections and the best-performing phrasing shared with the whole team.
Visit planning, completion monitoring and time spent on location. The whole team on a single map.
During the same shift the promoter captures out-of-stocks, shelf tags and display — giving the brand the full picture of the location.
Reach, approaches, conversion, cost per contact and shopper quotes — generated automatically on the day of the shift.
“Brands stopped arguing with our reports: every visit is verified, every pitch is recorded. Transparency is how we win tenders”
Independently of the agency's own reporting: verified presence, measured footfall, counted approaches and recorded pitches. The brand sees the same dashboard the agency does — disputes about delivered hours end quickly.
Yes. Footfall per hour against approaches and conversion shows which spots earn their cost, which need a second promoter and which should be dropped — mid-campaign, not in the post-mortem.
A badge and a phone app. Check-in, tasks and photo capture live in the app; the badge records conversations with masking of personal data before storage.
That is the point of same-day data: weak scripts rewritten, dead hours re-staffed and losing locations swapped while the campaign is still running.
30-Day Service Audit: we launch on a subset of locations, tune checklists to your standards — and come back with a comprehensive report and insights. How the audit works →