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NUMU CX FIELD INSIDE · UNIFIED RETAIL DISTRIBUTION

All of field distribution.
One platform.

On-shelf availability, pricing, promo and surveys across every chain and country — in one automated loop: tasks create themselves, experts close them in the mobile app, and the data lands on dashboards in real time.

0
from shelf to dashboard
0
of tasks created automatically
0
manual Excel reports
Field Inside
● Shift in progress · 05:12 · Grand Mall
END SHIFT
OOS · URGENTby 14:00
Check the shelf · SKU-4821
In stock Low Out
PRICERRP 24.00
Price tag photo · SKU-1107
Camera opens from the task · price recognized by AI
PROMO−20%
Check the promo · checkout display
2 of 3 steps done
Tasks
Surveys
Sales
Rating
⚠ PRICE DEVIATION
−12% vs RRP · Supermarket JED-04
manager alerted · photo attached
✓ OOS RESOLVED
Shelf restocked in 38 min
task → shift → dashboard
AUTO-TASKS FOR TOMORROW
312 tasks · 96 locations · 3 markets
created automatically on schedule
The problem

Distribution lives in messengers and Excel.
The shelf is left on its own.

While location data takes weeks to reach a report, the brand loses sales every day — to empty shelves, broken pricing and promos that never ran.

−8%
Empty shelf = lost sales

Out-of-stock eats up to 8% of category revenue. Teams find out from the monthly report — after the shopper has already gone to a competitor.

±15%
Prices drift across chains

RRP violations of up to ±15% between chains and cities break positioning and partner margins — and nobody has the time to compile price monitoring by hand.

~40%
Promos don't get executed

Up to 40% of trade promos launch late or run off-mechanic in the field. The budget is spent, the effect never happens, and nobody is accountable.

One distribution loop

Automation from task
to management decision.

No "drop a photo in the chat" and no manual summaries. The platform runs the full cycle itself — people only make the decisions.

01 · PLAN
Tasks create themselves

One-off and recurring tasks on schedule: OOS rounds, price checks, promo audits. They appear automatically at shift start — the expert misses nothing.

02 · FIELD
Experts close them in the app

Start Shift → the location's tasks → statuses in three taps, photos of price tags and displays, a barcode scanner. Works offline and syncs on its own.

03 · CONTROL
Validation and approval

Two-step task approval, AI photo verification, live shift statuses for every employee. An RRP deviation or an empty shelf triggers an instant manager alert.

04 · DECISION
Dashboards and reports, hands-free

Live dashboards by market, chain and SKU. Reports are assembled in a builder and delivered on schedule — no more late-night Excel.

One data entry — every module at once.
The expert logs the shelf once — the data lands simultaneously in the OOS dashboard, price monitoring, the chain report and the location's end-to-end analytics. No double entry.
Platform modules

Everything that happens to your product
on the shelf — monitored.

OOS Tracking

On-shelf availability monitoring: scheduled rounds, status in three taps — In stock / Low / Out. An empty shelf is instantly flagged to the manager and on the chain dashboard.

SKU-4821 · SPM-12OUT · 42 min
SKU-1107 · SPM-12IN STOCK

Price Tracking

Price tag photos from the app, price recognition, comparison against the market's RRP. Increase / Decrease / New / Discontinue indicators and deviation alerts.

RRP 24.00 → actual 21.10▼ −12%
New item in the chainNEW

Promo Tracking

A catalog of mechanics and discounts, launch and audit tasks for campaigns, photo proof of execution. A dedicated dashboard for the CP manager: where promos actually work.

Promo execution · market87%

Field Insights — surveys

A survey builder: 6 question types, conditional logic, a template library and an approval cycle. Experts complete surveys right in the app, at the location.

Sales & Gift Tracking

Sales campaigns with barcode registration and a personal expert rating. Gift handouts with photo proof and an auditor report — incentives become transparent.

Shifts & team status

Start / End Shift in the app, a live status for every employee, monitoring of late arrivals and missed shifts with management notifications. See who is at the location right now.

On shift right now412 / 460
No-shows · alert sent7
Mobile app

The whole field — in one app.
Not in chats and bots.

A native iOS and Android app — the single tool for field experts and brand ambassadors. No messengers, forwarded photos or lost tasks.

Shifts in one tap
Start Shift — and the location's tasks are on screen. End Shift — the shift is closed and the status goes straight to the manager.
Camera and scanner built in
Price tag and display photos from within the task, a barcode scanner for sales registration, AI photo-authenticity checks.
Offline mode
No signal in the mall basement? Tasks run offline and sync as soon as the connection is back. Not a single entry is lost.
Push instead of phone calls
"New OOS task: check the shelf at {location}" — pushed the moment it is assigned. Personal rating and progress live in the app too.
Expert's screen · today
My tasks · Grand Mall● shift 05:12
OOS · check the shelfURGENT
PRICE · price tag photos ×42 / 4
SURVEY · competitor displays5 min
tasks created automatically at Start Shift
iOS + Android Offline mode Multi-language Biometric sign-in
End-to-end analytics

One dashboard —
your whole market on screen.

A KPI feed, an activity map, critical alerts, team performance and cross-module insights: price dropped → OOS rose → the promo didn't work.

96.4%
shelves without OOS
98.1%
RRP compliance
87%
promo execution
3
critical alerts
CRITICAL ALERTS
OOS 42 min · SKU-4821 · SPM-12
−12% vs RRP · JED-04
Promo not launched · RYD-09
TEAM PERFORMANCE
Amina S.98%
Timur K.91%
Leila M.84%
CROSS-MODULE INSIGHT
In the Supermarket chain the price is 12% below RRP → SKU sales are up, but OOS jumped to 9%. Recommendation: reinforce supply through the end of the promo.
Report builder Scheduled reports Per-location dashboards BI export

Multi-country

Countries, currencies, time zones, SKU catalogs and RRP per market. Brand HQ sees every market; local teams see their own.

Roles & access matrix

Flexible roles with button-level permissions: admin, supervisor, CP manager, expert, brand ambassador, auditor. Everyone sees exactly their slice of the data.

Full audit log

Every action by every user is logged — with filters, change history and auditor export. "Who changed the price" disputes are gone.

Results

Distribution you can
actually manage today.

0
time out of stock on the shelf (OOS hours)
0
RRP price compliance across the market
0
trade promo execution in the field
0
faster market summaries — instead of weeks in Excel
0
lower cost of quality monitoring
compared to mystery shopping, sample-based reviews and other manual tools — with 100% of interactions covered instead of 1–2%.
Sample math: 1,900 locations × $130 category revenue/day × 9% empty shelf ≈ $8M lost a year — recovering a third = +$2.7M · run it on your numbers →
Figures are the lower bound across real NUMU Field Inside client projects in year one. Impact depends on category, location count and baseline processes — we'll show the range for your market on a demo.
FAQ

Questions distribution teams ask first.

What does Field Inside actually monitor?

One loop covers on-shelf availability, price versus RRP, promo execution and surveys — across every chain and country, with photos and data flowing into a single dashboard in real time.

How is OOS detected — by photo or by data?

Both. Field photos are recognised automatically to read the shelf, and the result is reconciled with sales and stock data where the chain provides it, so an empty shelf is caught even when the system stock says otherwise.

Do our field people need special hardware?

No. The expert app runs on an ordinary smartphone: tasks, photo capture with authenticity checks, and offline mode for stores with poor connectivity — everything syncs when the signal returns.

Can we monitor RRP compliance across chains?

Yes. Price tags are read from photos, deviations from the recommended price trigger alerts by chain, region and SKU, and the history shows whether a violation is a one-off or a pattern.

How do surveys and trade-promo checks fit in?

They ride on the same visits. A promo display check, a competitor survey or a planogram audit is just another task in the app, so one visit feeds several teams without extra field cost.

How long does a rollout take?

A pilot on one region or one chain typically runs 30 days: task templates and recognition are configured for your SKUs and planograms, and the pilot ends with a coverage report and a scale-up plan.

NUMU CX FIELD INSIDE

Bring your distribution
into one loop. In one month.

We roll out in staged two-week releases: the first modules run in production within two weeks — no waiting for the end of the project.

Your email client opens instantly: contact@numuhq.com · we reply within one business day